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Account Management
- How do I update the Photo iD app?
- Does the app work in areas without a cellular connection?
- Will the photos captured in PHOTO iD contain the metadata an...
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- Where do I inquire if I need help or if I have additional qu...
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Mobile App Tutorials
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Web App Management
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PHOTO iD Features
- Where are my photos stored?
- How does the app’s Team Collaboration feature work?
- How do I remove the U Scope/PHOTO iD logos from the photo re...
- How do you add a permanent company profile/header to the pho...
- Can I add levels to the Interior category (ie, Level 2, Main...
- Can I save a custom inspection template on the app's tag scr...
- How can we integrate PHOTO iD with our existing CMS?
Blog
XactAnalysis: The Complete Reference Guide for Claims Professionals in 2026
Industry data shows that 40% of property claims in 2025 were delayed by more than three days due to poor photo documentation and manual entry errors….
How to Create a Jobsite Photo Report in 5 Minutes (Without Touching Your Keyboard)
How much time did you waste yesterday sitting in your truck, scrolling through your phone’s camera roll, trying to remember if "Photo_124.jpg" was the living room ceiling or the master bedroom leak? If you’re like most contractors, adjusters, or property...
The Field Pro’s Guide to Hands-Free Documentation: Staying Productive (and Safe) on Site
Let’s be real: juggling a smartphone, a clipboard, and a tape measure while standing on a 20-foot ladder isn’t just annoying: it’s a recipe for a workers' comp claim. If you’re in the field, you know the struggle. You’re trying to document a hail-damaged roof or a...
Custom Inspection Templates: The Ultimate Guide to Faster Field Documentation (2026)
What if you could finish your entire inspection report before you even climbed down the ladder? You already know the frustration of spending 60…
The Ultimate Team Management Dashboard Checklist for Field Professionals
Waiting until the end of the shift to review project progress is a recipe for missed deadlines and mounting overhead. If your team is part of the 35%…
Looking for Defensible Data? 5 Things You Should Know About Image Metadata and Audit Trails
You’ve been there. You’ve spent hours on a hot roof or in a cramped crawlspace, snapping dozens of photos of hail dings or water damage. You submit your report, feeling like you’ve nailed it, only to get a call two weeks later from a desk adjuster or a carrier...
What is a HEIC File Extension? A Complete Guide for Field Professionals
You just finished a grueling three-hour inspection and captured 50 high-resolution photos of a complex roof claim. You get back to your truck, try to…
Moisture Mapping Water Damage: The Professional’s Guide to Documentation
Missing just one hidden moisture pocket can lead to mold growth in as little as 48 hours, creating a massive liability for your firm. You know the…
Commercial Property Inspection: The Definitive Professional Guide for 2026
Industry data from 2024 shows that 60% of inspectors lose over 15 hours every week simply labeling photos for a commercial property inspection. You…
The Best Construction Management Software in 2026: A Field-First Guide
Did you know that 35% of construction professionals lose over 14 hours every week to non-productive tasks like hunting down project data or resolving…
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