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Can a third-party operator open an assignment to look at photos while an inspection is in progress?

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Can a third-party operator open an assignment to look at photos while an inspection is in progress?

Yes. As long as the third party is also a PHOTO iD account holder all of the images can be reviewed in “Real-Time” from a remote location by using the integrated web app as long as the mobile device has internet connectivity.

Field inspectors can give access to a third party by simply sending the remote user the, “Export PDF / Zip File”. This export feature can be accessed at the top of the Report Preview screen where you’ll see (3) vertical dots in the upper right corner.

Selecting “Export PDF / Zip File” will allow you to email a link to enter the web app of that assignment, which will allow desk reviewers to view, print and export all the labeled images from their desktop, which can also be imported into other software/estimating platforms.  (Please Note: We are in the process of adding more PHOTO iD features to the web app, which will be available in the coming weeks)

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