Support
How can we help you?
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Account Management
- How do I update the Photo iD app?
- Does the app work in areas without a cellular connection?
- Will the photos captured in PHOTO iD contain the metadata and GPS coordinates?
- Can a third-party operator open an assignment to look at photos while an inspection is in progress?
- Where do I inquire if I need help or if I have additional questions?
- How do I cancel my monthly PRO subscription?
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Mobile App Tutorials
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Web App Management
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PHOTO iD Features
- Where are my photos stored?
- How does the app’s Team Collaboration feature work?
- How do I remove the U Scope/PHOTO iD logos from the photo report?
- How do you add a permanent company profile/header to the photo report?
- Can I add levels to the Interior category (ie, Level 2, Main Level, Basement)?
- Can I save a custom inspection template on the app's tag screen, so I do not have to recreate my desired structure/room flow for each inspection?
- How can we integrate PHOTO iD with our existing CMS?
Hate Labeling Photos?
Let PHOTO iD label them for you.