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FAQ
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Account Management
- How do I update the Photo iD app?
- Does the app work in areas without a cellular connection?
- Will the photos captured in PHOTO iD contain the metadata an...
- Can a third-party operator open an assignment to look at pho...
- Where do I inquire if I need help or if I have additional qu...
- How do I cancel my monthly PRO subscription?
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Mobile App Tutorials
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Web App Management
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PHOTO iD Features
- Where are my photos stored?
- How does the app’s Team Collaboration feature work?
- How do I remove the U Scope/PHOTO iD logos from the photo re...
- How do you add a permanent company profile/header to the pho...
- Can I add levels to the Interior category (ie, Level 2, Main...
- Can I save a custom inspection template on the app's tag scr...
- How can we integrate PHOTO iD with our existing CMS?
Blog
5 Steps: How to Use Voice Labeling to Finish Inspections in Half the Time (Easy Guide for Field Service Pros)
Let’s be honest: How many hours of your life have you wasted squinting at a smartphone screen in the middle of a windstorm, trying to type "Upper Left Slope Hail Damage" with frozen fingers? If you’re a contractor, adjuster, or field tech, you know the...
Why Your Smartphone Gallery Isn’t a Construction Photo App (And What to Use Instead)
You’ve been there. It’s Friday at 5:00 PM, and you’re trying to close out a project. You need that one specific photo of the electrical rough-in behind the master bathroom wall to prove to the inspector (and the client) that everything was done to code before the...
The Ultimate Guide to Defensible Documentation: Everything You Need to Succeed During Insurance Claims
How many times have you been certain about a claim, only to have it stalled, disputed, or denied because your "evidence" was just a messy pile of unlabelled photos? In the insurance world, if it isn't documented correctly, it didn't happen. As an...
The Ultimate Guide to Photo Inspections: Everything You Need to Succeed in 2026
Let’s be honest: in 2026, if you aren't treating photo inspections as the most critical part of your workflow, you’re essentially leaving money on the table: and probably a lot of it. Gone are the days when a blurry shot of a water heater and a scribbled note on a...
5 Steps How to Generate Audit-Ready Reports and Get Paid Faster (Easy Guide for Insurance Inspection Software)
Are you still spending your evenings hunched over a laptop, squinting at a blurry folder of "IMG_492.jpg" and "IMG_493.jpg," trying to remember if that water stain was in the master bedroom or the hallway? Let’s be honest: manual documentation is a...
Stop Wasting Time on Manual Photo Notes: Try These 5 Hands-Free Labeling Hacks
How many hours did you spend last week sitting in your truck or at your kitchen table, squinting at photos and trying to remember if "IMG_4021.jpg" was the water damage in the hallway or the guest bathroom? If you’re a contractor, adjuster, or field...
The Inspection Gap: Why Your Current Photo App is Costing You Time and Money
Let’s be honest: your phone’s camera roll is where productivity goes to die. You’re standing on a roof, or maybe you’re knee-deep in a crawlspace, snapping 50 photos of hail damage or mold growth. You think you’re being "thorough." But three hours later,...
The Perfect Storm: Can the Industry Handle a Busy Hurricane Season Without Independent Adjusters?
You’ve seen the forecasts. The 2026 hurricane season is looming, and the meteorologists aren’t pulling any punches. But while everyone is looking at the wind speeds and storm surges, there’s a much quieter, more dangerous disaster brewing right inside the insurance...
Does On-Site Inspection Really Matter in 2026? The Truth About Virtual Tools
It’s 2026, and the property tech world is buzzing. You’ve heard the pitch: "Virtual inspections are the future! No more driving, no more ladders, just sit back and let the AI do the work." But as someone standing in the mud on a Tuesday morning, or a desk...
How to Create a Jobsite Photo Report in 5 Minutes (Without Touching Your Keyboard)
How much time did you waste yesterday sitting in your truck, scrolling through your phone’s camera roll, trying to remember if "Photo_124.jpg" was the living room ceiling or the master bedroom leak? If you’re like most contractors, adjusters, or property...
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