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Account Management
- How do I update the Photo iD app?
- Does the app work in areas without a cellular connection?
- Will the photos captured in PHOTO iD contain the metadata an...
- Can a third-party operator open an assignment to look at pho...
- Where do I inquire if I need help or if I have additional qu...
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Mobile App Tutorials
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Web App Management
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PHOTO iD Features
- Where are my photos stored?
- How does the app’s Team Collaboration feature work?
- How do I remove the U Scope/PHOTO iD logos from the photo re...
- How do you add a permanent company profile/header to the pho...
- Can I add levels to the Interior category (ie, Level 2, Main...
- Can I save a custom inspection template on the app's tag scr...
- How can we integrate PHOTO iD with our existing CMS?
Blog
How to Create Invoices: The Field Professional’s Guide to Getting Paid Fast
Did you know that 39% of all business invoices contain at least one error? It’s a staggering figure that explains why over half of all U.S. invoices…
What Is a HEIC File? A Field Professional’s Guide to High-Efficiency Photos
You just spent four hours on a hot roof, captured 150 perfect inspection photos, and sat down to sync your report. Then it happens. Your software…
What is Xactimate? A Guide to Mastering Property Claims Estimating
Did you know that as of April 2026, only 2,623 professionals in the United States hold an official certification for xactimate? While thousands use…
XactAnalysis: The Complete Reference Guide for Claims Professionals in 2026
Industry data shows that 40% of property claims in 2025 were delayed by more than three days due to poor photo documentation and manual entry errors….
How to Create a Jobsite Photo Report in 5 Minutes (Without Touching Your Keyboard)
How much time did you waste yesterday sitting in your truck, scrolling through your phone’s camera roll, trying to remember if "Photo_124.jpg" was the living room ceiling or the master bedroom leak? If you’re like most contractors, adjusters, or property...
The Field Pro’s Guide to Hands-Free Documentation: Staying Productive (and Safe) on Site
Let’s be real: juggling a smartphone, a clipboard, and a tape measure while standing on a 20-foot ladder isn’t just annoying: it’s a recipe for a workers' comp claim. If you’re in the field, you know the struggle. You’re trying to document a hail-damaged roof or a...
Custom Inspection Templates: The Ultimate Guide to Faster Field Documentation (2026)
What if you could finish your entire inspection report before you even climbed down the ladder? You already know the frustration of spending 60…
The Ultimate Team Management Dashboard Checklist for Field Professionals
Waiting until the end of the shift to review project progress is a recipe for missed deadlines and mounting overhead. If your team is part of the 35%…
Looking for Defensible Data? 5 Things You Should Know About Image Metadata and Audit Trails
You’ve been there. You’ve spent hours on a hot roof or in a cramped crawlspace, snapping dozens of photos of hail dings or water damage. You submit your report, feeling like you’ve nailed it, only to get a call two weeks later from a desk adjuster or a carrier...
What is a HEIC File Extension? A Complete Guide for Field Professionals
You just finished a grueling three-hour inspection and captured 50 high-resolution photos of a complex roof claim. You get back to your truck, try to…
Hate Labeling Photos?
Let PHOTO iD label them for you.











