How do I update the PHOTO iD app?

Go to the app store (Google Play or Apple) and search PHOTO iD, then click “Update”.

It is best not to update the app to a newer version until all of your images are showing “synced.”

If it is absolutely necessary for a user to update to a newer version prior to your images showing synced, please take the following steps to ensure all of your valuable images are backed up:

Option 1: Prefered

1. Export all of your images to your phone/device and/or an external hard drive.
2. Go to your device’s settings, go to your applications, find “PHOTO iD app”
3. Click option to “update” app

We advise users to never delete the app from your device until all of your assignments and images are backed up on the server or on an external hard drive.

Option 2:

1. Export all of your images to your phone/device and/or an external hard drive.
2. Uninstall app
3. Reinstall app