Where are my photos stored?

The photos captured in PHOTO iD are stored to your device’s internal memory and in the cloud when there is an internet/cellular connectivity.

Be sure that the “Sync on cellular Connection” switch is enabled within the app’s setting screen.

Also, be sure to back up your images to the app’s cloud once your finished working on an assignment and delete all backed up images from your mobile device to free up memory on your device.

If your mobile device indicates that the PHOTO iD app is still using a lot of your phone’s memory data after backing up your images and assignment, simply delete the app from your device and reinstall it from the App Store.

Please Note: Do Not turn off your device or delete the app if all of your inspection images have not been synced within the app as this may result in the lost of those unsynced images.